We want you to be 100% satisfied with your purchase.
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery for a replacement or refund.
Eligibility for returns:
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The item must be unused and in its original packaging.
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Proof of purchase (order number or receipt) is required.
Non-returnable items:
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Perishable food products
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Opened or used items
Refunds will be processed within 5–7 working days after inspection.
For any return queries, email us at returns@nextbuy.ie.